Our Privacy Policy

Last updated: 16th October, 2024

The website www.youareensured.com (“Youareensured.com”) is operated by YAE Services LLP (“Youareensured” or “us” or “we” or “our”), having its registered office at F2 502, Rohan Abhilasha, Wagholi, Pune, Maharashtra- 412207. We are aware of the fact that you are concerned as to how your personal information is used and shared, and we truly appreciate the amount of trust you have shown in us that we would do so with utmost due care and sensitivity.

By using Youareensured services you agree to our use of your personal information (including sensitive personal information) as per this Privacy Policy, which may be amended from time to time by us at our discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this Privacy Policy.

This Privacy Policy applies to information available on our website www.youareensured.com
as well as our portal www.portal.youareensured.com.

How does Youareensured collect information?

We collect your personal information to provide you with better deliverables and continually improve our products and services.

Here are the ways in which your personal information is collected by us:-

Information you give us through our website: We receive and store any information you provide us concerning Youareensured services. The data we collect depends on the way you interact with our website. You may also choose not to provide certain information, but then you might not be able to take complete advantage of many of our services.
Information gathered by way of formal business interactions: We may also collect and gather information by having formal business interactions with you or your employees. Having first-hand information from your end helps us to personalize our services for your specific needs.
Automatic information: We automatically collect and store certain types of information about your use of Youareensured services, including information about your interaction with content and services available through the Youareensured platform. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Youareensured services and other content served by or on behalf of Youareensured on other websites.
Information from other sources: We might receive information about you from other sources, such as public databases, joint marketing partners, social media platforms, or third parties such as information about your interactions with the products and services offered by our subsidiaries.

What information is collected by Youareensured from its customers?

We collect your personal information (including sensitive personal information) to provide you with the best services available as per your specific needs. We collect basic information like name, e-mail, and phone number when you sign up on our website for the first time.

Additionally, some information is also automatically collected upon the usage of our site. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address, access time, browser type and language, and the website you may have visited before visiting our site. We also collect information about how you use our products and services.

Besides, we automatically collect your purchase or content use history which we sometimes aggregate with similar information from other customers to create features such as “Our Best Seller Service”, “Our Top-Rated Service”, etc. We also automatically gather data using Cookies. We use cookies to see which areas and services offered by us are more popular compared to others and to count the number of times you visit our site. Among other things, cookies help us improve our website, our marketing activities, and your overall experience. Most web browsers are set to accept cookies by default. If you prefer, you may choose to set your browser to remove and reject cookies. If you set your browser to reject cookies, some of our features may be unavailable for your use. For more information on how to reject and remove cookies, see your browser’s instructions on changing your cookie settings.

We shall retain your information as long as we require it to provide you with the best services available as per your requirements and for such period as mandated by the laws concerned. If you wish to receive updates about our products, services, events, and business growth, kindly subscribe to our mailing list or newsletter.

For what purposes does Youareensured use your personal information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:-

Improvement of our services: The information collected through our website is used for the improvement of our services and the better operation of our business. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of Youareensured services. By using such information we try our best to understand and enhance your experience of using our website, products, and services.
Recommendations and personalization: We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Youareensured services.
Communicate with you: We use your personal information to communicate with you regarding Youareensured services via different channels (e.g. phone, e-mail, chat, etc.). We deliver the products and services requested by you and also send you our services related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages. We also use these media of communication to update you about promotions, upcoming events, and the latest news about our products and services.
Comply with legal obligations: In certain cases, we collect and use your personal information to comply with laws. We may process your personal information with or without your knowledge or consent where required by applicable law or regulation for verification of identity or for prevention, detection, investigation, prosecution, and punishment of offences including cyber offences.
Fraud prevention and credit risks: We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Youareensured, and others. We may also use scoring methods to assess and manage credit risks.

Does Youareensured share your personal information?

Information about our customers is an important and integral part of our business and we are not in the business of selling our customers personal information to others. We share our customers’ personal information only as described below.

We share your information with your consent to complete any transaction or provide any product or service you may have requested or authorized. We also share data with our affiliates and subsidiaries and vendors working on our behalf.

Third-party service providers: We also employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and applicable laws.
Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that Youareensured.com or all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of Youareensured and others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of Youareensured, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Other than as set out above, you would receive notice when personal information about you might be shared with third parties, and you would have an opportunity to choose not to share the information.

What about Cookies?

To enable our systems to recognize your browser or device and to provide and improve Youareensured services, we use cookies and other identifiers. There are essentially two types of cookies. On the one hand, some cookies are deleted after you close the browser, while on the other hand, there are those cookies (long-term cookies) that remain on your system and permit recognition the next time when you visit our website. This allows us to improve your experience with our site. This also helps us to learn more about your interests, and provide you with essential features and services including:-

Recognizing you when you sign in to use our services. This allows us to provide you with product recommendations, display personalized content, recognize you as a member, enable you to use one-click purchasing, and provide other customized features and services.
Keeping track of your specified preferences. This allows us to respect your preferences, such as whether or not you would like to see interest-based ads.
Keeping track of items stored in your shopping basket.
Conducting research and diagnostics to improve Youareensured’s content, products, and services.
Preventing fraudulent activity.
Improving security.
Delivering content, including ads, relevant to your interests on Youareensured site and third-party sites.
Reporting. This allows us to measure and analyze the performance of our services.

Youareensured’s cookies allow you to take advantage of some of Youareensured’s essential features. For instance, if you block or otherwise reject our cookies, you may not be able to add some services to your shopping cart, proceed to checkout, or use any Youareensured products and services that require you to sign in.

Approved third parties may also set cookies when you interact with Youareensured services. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies. Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of Youareensured.

You may manage browser cookies through your browser settings. The ‘Help’ feature on most browsers will let you know how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither we nor third parties will transfer cookies to your browser. However, if you do this, you may have to manually adjust some preferences every time you visit our site and some features and services may not work until then.

How secure is your data?

We have designed our systems while taking into account your privacy and security and we truly respect the amount of trust you have shown in us by allowing us to handle your personal information (including sensitive personal information).

Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
We work to protect the security of your information during transmission by using encryption protocols and Secure Sockets Locker (SSL) software, which encrypts the information you input. SSL allows sensitive information such as credit card numbers, unique identification numbers (UIDs), and login credentials to be transmitted securely.
We use Zoho Cloud services, which are built with robust safeguard mechanisms to keep customer data safe at all times. Here is a summary of how we are utilizing industry standards to protect your data:
Encryption: We encrypt all data in transit using industry-standard encryption protocols to prevent unauthorized access. All PII information is encrypted at rest to keep data safe from any cybersecurity risks.
Access Control: We implement strict access control measures to ensure that only authorized personnel have access to customer data.
Compliance: We comply with relevant data protection regulations such as GDPR, HIPAA, and PCI DSS to ensure that customer data is handled following legal requirements.
Employee Training: We provide comprehensive training to all employees on best practices of data security to minimize the risk of human error.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling payment card data.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, processing, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
We take reasonable steps to help protect your personal information to prevent loss, misuse, unauthorized access, disclosure alteration, and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services. Also, be sure to sign off when you finish using a shared computer.
The information you provide us is shared on our secure servers. We have implemented appropriate physical, technical, and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration, or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have a legitimate business need for such access.
Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.

For more details on Data Security in our platform, click here.

What about links to third-party websites and applications?

Youareensured services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. Please note that if you follow a link to any of these websites, such websites will apply different terms to the collection and privacy of your data, and we do not accept any responsibility or liability for these policies. Therefore, when you leave our site, we encourage you to read the privacy policy of the other websites you visit.

We also provide ad companies with information that allows them to serve you with more useful and relevant Youareensured ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie, a device identifier, or a code derived from applying irreversible cryptography to other information like an email address. Some ad companies may also use this information to serve you relevant ads from other advertisers as well.

Are children allowed to purchase Youareensured services?

Youareensured does not sell services for purchase by children. We sell services for the benefit of children to be purchased by adults. If you are under the age of 18 years, you may enjoy the benefits of Youareensured services only with the involvement of a parent or guardian. In any other case, we would not be liable for any adverse consequences that may arise due to non-compliance with this section.

What about Attorney-Client Privilege at Youareensured?

Attorney-client privilege is an important part of the legal system, for it enables individuals to fearlessly obtain sound legal advice to protect their interests. It refers to the idea that any communication between a client and their attorney would be protected from disclosures in the court, which can include advice sought for the purposes of a litigation or in anticipation of a
forthcoming litigation. This is in furtherance of the overarching rule of access to justice and the rule of law, whereby open communications with attorneys provide clients an equal footing to defend themselves in court and save themselves from otherwise disproportionate punishment.

India has adopted a strict approach on privileged professional communication between clients and legal advisors. Sections 126 to 129 of the Indian Evidence Act, 1872 deal with the confidentiality of data that the client shares with his attorney. Section 126 of the said Act extends protection to any communication between a client and an attorney, made in the course and for the purpose of his employment, or any document with which he has become acquainted in the course and for the purpose of his professional employment or any advice given by him to his client in the course and for the purpose of such employment.

Referring to the legislative intent behind the enactment of Section 126 of the Indian Evidence Act, Courts have observed that such protection accorded under Section 126 is designed “to abort the attempt to intrude into privacy of the close preserve of the fund of information conveyed by the client closeted in confidence”.

All the attorneys, counsels, and legal advisors at Youareensured are bound by this legal obligation and this obligation to maintain confidentiality would not cease even upon their termination of the engagement with us.

What choices do you have?

As described above, you can always choose not to provide certain information, but then you might not be able to take advantage of many of our services.

You may make a choice about the collection and processing of your data. You can access your data and opt out of certain services provided by us. In some cases, your ability to control and access your data will be subject to applicable laws.
You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about our ongoing business relationship.
If you do not want to see interest-based ads, please adjust your advertising preferences.
The ‘Help’ feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of Youareensured services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your shopping cart, proceed to checkout, or use any services that require you to sign in.
If you want to browse our website without linking the browsing history to your account, you may do so by logging out of your account and blocking cookies on your browser.

Conditions of use and changes to this Policy

If you choose to use Youareensured services, your use and any dispute over privacy is subject to this Policy and our Terms and Conditions, including limitations on damages, resolution of disputes, and application of the prevailing law in India. If you have any concerns about privacy at Youareensured, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Policy will also change accordingly. You are advised to check our website frequently to see the recent changes.

Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make. However, we will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Grievance Officer

Please find below the details of our Grievance Officer:-

Name: Vaishnavi Yadav Majji

E-mail: legal@youareensured.com

Contact: +91 9082637899

Address: F2 502, Rohan Abhilasha, Wagholi, Pune, Maharashtra- 412207

The Grievance Officer is identified above according to the provisions of applicable laws including, but not limited to, the Information Technology Act, 2000 and the Consumer Protection Act, 2019, and the rules enacted under those laws.